Privacy Policy

We operate an online store that sells digital calligraphy worksheets as instant PDF downloads. For any privacy question, contact us at [email protected].

Information you provide. When you place an order, we collect your name and email address so we can deliver your download and send order confirmations.

Payment information. We do not collect or store your full payment card details. Payments are processed securely by Waffo, our payment processor. We may receive limited confirmation of the transaction (for example, the amount, date, and last four digits) to fulfil your order.

Information collected automatically. Your cart contents are stored locally in your browser (localStorage) so your cart is kept between visits. Like most websites, we may also receive technical data such as your IP address, browser type, device, and pages visited through our hosting and analytics providers.

Sensitive data. We do not knowingly collect special categories of personal data (such as health, race, or biometric data).

We use your information to:

• Process and deliver your digital downloads.
• Send order confirmation and delivery emails.
• Respond to your support and customer-service requests.
• Keep the Site secure and prevent fraud and abuse.
• Send marketing emails, only if you have opted in (you can unsubscribe at any time).
• Meet our legal obligations, such as keeping purchase records.

For visitors in the EU, UK, and EEA, we process personal data on these legal bases:

• Contract — to fulfil your purchase and deliver your downloads.
• Legitimate interests — security, fraud prevention, and customer support, balanced against your rights.
• Consent — for marketing emails and non-essential cookies, which you may withdraw at any time.
• Legal obligation — for tax and accounting record-keeping.

We use essential cookies and browser storage to operate the Site — for example, to remember your cart and to keep the admin area signed in. If we enable analytics or marketing cookies, we will do so only with your consent. You can control or delete cookies through your browser settings at any time.

We share personal data only with trusted service providers that help us run the Site, and only to the extent they need it to provide their service. These may include:

• Waffo, our payment processor, to handle transactions.
• An email delivery service to send confirmations and downloads.
• Our website hosting provider.
• Analytics providers (if enabled) to understand site usage.

These providers are not permitted to use your data for their own independent purposes.

We keep order records for as long as required by tax and accounting law (typically six to seven years) and for as long as needed to provide access to your downloads. Marketing email lists are kept until you unsubscribe. Cart data stored in your browser remains until you clear your browser storage.

We use HTTPS/TLS encryption and access controls, and we rely on secure, PCI-compliant payment processors. While no method of transmission over the internet is completely secure, we take reasonable measures to protect your information.

We serve customers in Europe and North America. Where our service providers process data in other countries (for example, the United States), we rely on appropriate safeguards such as Standard Contractual Clauses or adequacy decisions to protect your data.

EU / UK / EEA (GDPR). You have the right to access, rectify, erase (“right to be forgotten”), restrict, and port your personal data, and to object to processing. You may withdraw consent at any time, and you have the right to lodge a complaint with your local supervisory authority.

California (CCPA / CPRA). If you are a California resident, you have the right to know what personal information we collect, to request deletion, and to correct inaccurate information. We do not “sell” or “share” your personal information, and we will not discriminate against you for exercising your rights.

To exercise any of these rights, email us at [email protected]. We may ask you to verify your identity before acting on a request.

The Site is not directed to children under 16, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us and we will delete it.

We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the latest version, and material changes will be posted on this page.

If you have questions or concerns about this policy or your data, contact us at [email protected].